Power of Listening

Boies joins Tom and Kevin for a drink. A few minutes later, Kevin gets
up to make a phone call outside. Boies remains at the bar, talking to
Tom for 30 minutes. "I'd never met Boies before," Tom said. "He didn't
have to hang around the bar talking to me. And I have to tell you, I
wasn't bowled over by his intelligence, or his piercing questions, or
his anecdotes. What impressed me was that when he asked a question, he
waited for the answer. He not only listened, he made me feel like I
was the only person in the room."